Handled

Your website

• ·Built or rebuilt if what you have is past saving. It is yours, in your name, and you keep it if you leave
• ·Fast and correct on a phone, which is where nearly everybody looks at you
• ·Call, book and directions one tap away on every page. On its own this is the change that most often moves the number
• ·Your existing pages rewritten as they need it, so every page says the same thing about what you sell

Your details, everywhere

• ·Your Google Business Profile built out properly and kept current: services, hours, holiday hours, the questions people ask, and answers to them
• ·What you offer and what it costs, correct on Google, on your site and everywhere else it shows. The most common thing we find wrong, and the most expensive
• ·On the map for the areas you actually draw from, tracked so you can watch it move
• ·Listed and correct wherever your trade gets checked: Apple Maps, Bing, the directories that matter in your industry, and any app your customers already book or buy through
• ·Your name, address and phone identical everywhere somebody looks you up. Inconsistency is the usual reason a listing sends somebody to the wrong door, or to nobody

Your phone

• ·Every call you miss answered by text within a minute, so a missed call stops being somebody who rings the next place on the list

Your reviews

• ·Asked for after every job, so they arrive steadily rather than in the week you remember to ask
• ·Every one answered. The bad ones too, because that is the one everybody reads

Kept alive

• ·Uptime watched every minute, security, backups, updates, and the speed kept where it should be
• ·Two changes a month, anything up to about half a day of work

Knowing

• ·Tracking that actually works, so the number on the first is real
• ·One page on the first of every month, and thirty minutes with your manager
• ·What the places ranking above you are doing that you are not, every month

Your writing

• ·Two pieces a month, written for what people actually type before they buy rather than for a keyword tool
• ·One new page a month: a service, an area you cover, or the question people keep ringing to ask

Your photos and video

• ·Your photos organised, edited and put where they get seen. We tell you exactly what to shoot on your phone. You do not need a photographer
• ·Your short videos cut and posted. You film thirty seconds on your phone, we make it worth watching

Your social

• ·Instagram and Facebook posted three times a week, from your own pictures, written in your voice
• ·Every comment and message answered, seven days a week, because an unanswered message is a customer somebody else took
• ·Something posted to your Google profile every week, so the listing looks open rather than abandoned

Recommended by Google and by AI, not just listed

• ·The work that gets your name into the answer when somebody asks Google or an assistant who to use for your trade, in your area
• ·Everything said about you online made to agree with itself: your site, your listings, the directories, the places you are mentioned
• ·Checked every month against the questions your customers actually ask, so you can see whether you come up and where you do not

Your own AI, on your website

• ·An AI built for your business, answering on your site day and night, fed your real prices, hours and services rather than being a generic bot
• ·Wired into your booking so it can take one rather than talk about it, and told to hand over to a person the moment it is out of its depth
• ·Watched and corrected every month, because an assistant nobody reads is one that starts making things up

Getting chosen

• ·Booking or buying somebody can finish in three taps on a phone, tested every month on a real one
• ·Booking and buying direct, put ahead of the marketplaces and apps that take a cut of everything they send you
• ·The pages that decide it rebuilt: what you do, what it costs, and what it looks like
• ·Reviews driven to volume, because a page of recent ones beats a handful whatever else is true

Keeping them

• ·Reminders that bring people back, and the ones that stop a no-show. The cheapest money on this page
• ·Emails and numbers collected properly, so the list you own grows every month instead of sitting inside somebody else's app

The same AI, everywhere they message you

• ·WhatsApp, Instagram and Facebook messages, and whatever else your trade actually uses. One assistant, the same answers, wherever the question arrives
• ·Wired into the rest of it: your calendar, your booking system, your inbox, your payments, your till
• ·Handing over to a person at the point it stops being useful, and telling you every month where that happened

Your app, and whatever else is missing

• ·A mobile app for iPhone and Android if your business needs one. A large build is scoped and quoted once, then it is ours to run and keep working at no extra cost. New features are quoted like any other build
• ·Shopify, a customer portal, ordering that skips the commission, a booking system that fits how you actually work
• ·Whatever else is missing, built: and a full rebuild of your site when it needs one, with no setup fee

Paid

• ·Google and Meta ads run and watched. The budget is yours to set and is not part of the fee
• ·And whatever your trade actually converts on rather than what is fashionable: the Google Guaranteed badge next to your name, a Reserve button on your listing, placement in the apps your customers already have open

Getting them back

• ·Your past customers messaged every month: the ones who have not been back, and the quiet weeks before they arrive
• ·Email and text campaigns written and run for you, not handed over as a template
• ·A reason to return that is not a discount, because a discount only teaches them to wait for the next one
• ·The busy season planned for before it arrives, and the quiet one too

The people

• ·Anything that comes up is ours to sort out, without you having to explain it first
• ·Same-day answers every working day