Everything each package covers.
The whole of it, with the quantities. Being found is not the same as being picked, and the difference is most of what you are choosing between.
The difference between them.
Found$1,000 a month
Somebody looks for what you sell and your name is there, with the right hours and the right prices. Miss the call and they get a text back within a minute, before they ring anybody else.
Chosen$2,500 a month
Somebody asks an AI who to use and it says your name. Not a list you appear on: the answer. And the booking arrives with you, instead of through somebody taking a cut of every one they send.
Handled$5,000 a month
The customers keep arriving and none of it is your job. Your quiet weeks are filled before they get here, your ads are running, and anything still missing has been built.
Each one contains the one before it, so nothing here is a cut-down version of anything else. The first gets you seen. The second is where somebody chooses you.
Found
$1,000 a month
They look for what you sell. Somebody else comes up.
A day a week of the team
Your website
- Built or rebuilt if what you have is past saving. It is yours, in your name, and you keep it if you leave
- Fast and correct on a phone, which is where nearly everybody looks at you
- Call, book and directions one tap away on every page. On its own this is the change that most often moves the number
- Your existing pages rewritten as they need it, so every page says the same thing about what you sell
Your details, everywhere
- Your Google Business Profile built out properly and kept current: services, hours, holiday hours, the questions people ask, and answers to them
- What you offer and what it costs, correct on Google, on your site and everywhere else it shows. The most common thing we find wrong, and the most expensive
- On the map for the areas you actually draw from, tracked so you can watch it move
- Listed and correct wherever your trade gets checked: Apple Maps, Bing, the directories that matter in your industry, and any app your customers already book or buy through
- Your name, address and phone identical everywhere somebody looks you up. Inconsistency is the usual reason a listing sends somebody to the wrong door, or to nobody
Your phone
- Every call you miss answered by text within a minute, so a missed call stops being somebody who rings the next place on the list
Your reviews
- Asked for after every job, so they arrive steadily rather than in the week you remember to ask
- Every one answered. The bad ones too, because that is the one everybody reads
Kept alive
- Uptime watched every minute, security, backups, updates, and the speed kept where it should be
- Two changes a month, anything up to about half a day of work
Knowing
- Tracking that actually works, so the number on the first is real
- One page on the first of every month, and thirty minutes with your manager
- What the places ranking above you are doing that you are not, every month
Chosen
Where we'd start you$2,500 a month
They find you, compare you, and go with the other one.
Two days a week
Your writing
- Two pieces a month, written for what people actually type before they buy rather than for a keyword tool
- One new page a month: a service, an area you cover, or the question people keep ringing to ask
Your photos and video
- Your photos organised, edited and put where they get seen. We tell you exactly what to shoot on your phone. You do not need a photographer
- Your short videos cut and posted. You film thirty seconds on your phone, we make it worth watching
Your social
- Instagram and Facebook posted three times a week, from your own pictures, written in your voice
- Every comment and message answered, seven days a week, because an unanswered message is a customer somebody else took
- Something posted to your Google profile every week, so the listing looks open rather than abandoned
Recommended by Google and by AI, not just listed
- The work that gets your name into the answer when somebody asks Google or an assistant who to use for your trade, in your area
- Everything said about you online made to agree with itself: your site, your listings, the directories, the places you are mentioned
- Checked every month against the questions your customers actually ask, so you can see whether you come up and where you do not
Your own AI, on your website
- An AI built for your business, answering on your site day and night, fed your real prices, hours and services rather than being a generic bot
- Wired into your booking so it can take one rather than talk about it, and told to hand over to a person the moment it is out of its depth
- Watched and corrected every month, because an assistant nobody reads is one that starts making things up
Getting chosen
- Booking or buying somebody can finish in three taps on a phone, tested every month on a real one
- Booking and buying direct, put ahead of the marketplaces and apps that take a cut of everything they send you
- The pages that decide it rebuilt: what you do, what it costs, and what it looks like
- Reviews driven to volume, because a page of recent ones beats a handful whatever else is true
Keeping them
- Reminders that bring people back, and the ones that stop a no-show. The cheapest money on this page
- Emails and numbers collected properly, so the list you own grows every month instead of sitting inside somebody else's app
Handled
$5,000 a month
You want the customers. You do not want any of the work.
Four days a week
The same AI, everywhere they message you
- WhatsApp, Instagram and Facebook messages, and whatever else your trade actually uses. One assistant, the same answers, wherever the question arrives
- Wired into the rest of it: your calendar, your booking system, your inbox, your payments, your till
- Handing over to a person at the point it stops being useful, and telling you every month where that happened
Your app, and whatever else is missing
- A mobile app for iPhone and Android if your business needs one. A large build is scoped and quoted once, then it is ours to run and keep working at no extra cost. New features are quoted like any other build
- Shopify, a customer portal, ordering that skips the commission, a booking system that fits how you actually work
- Whatever else is missing, built: and a full rebuild of your site when it needs one, with no setup fee
Paid
- Google and Meta ads run and watched. The budget is yours to set and is not part of the fee
- And whatever your trade actually converts on rather than what is fashionable: the Google Guaranteed badge next to your name, a Reserve button on your listing, placement in the apps your customers already have open
Getting them back
- Your past customers messaged every month: the ones who have not been back, and the quiet weeks before they arrive
- Email and text campaigns written and run for you, not handed over as a template
- A reason to return that is not a discount, because a discount only teaches them to wait for the next one
- The busy season planned for before it arrives, and the quiet one too
The people
- Anything that comes up is ours to sort out, without you having to explain it first
- Same-day answers every working day
Your first thirty days.
- Week one
- You get the list of everything wrong with what you have now, and you keep it whether you carry on or not.
- Weeks two to four
- The things costing you customers get fixed first, not the things quickest to tick off.
- The first of the month
- Your first page. What we changed, what moved, and what did not.
Getting started is a one-time $300 if you already have a site, or $1,200 if you need a new one. Start opens your account, then checkout, and the work begins that week. No contract, cancel any month.
What people ask.
- How much does it cost?
- Found is $1,000 a month, Chosen is $2,500 a month, and Handled is $5,000 a month. Getting started is a one-time $300 if you already have a site, or $1,200 if you need a new one. The prices are published rather than quoted per enquiry, so nobody is charged by how they sound on the phone.
- Is there a contract?
- No. It is month to month, and you can stop at the end of any month. The work has to be worth paying for every month rather than once at signature.
- Do you guarantee results?
- No. Nobody can guarantee a position on Google or a number of customers, and anybody who does is either guessing or lying. What is guaranteed is what gets done, and a page on the first of every month saying what it did.
- Who owns the website and the accounts?
- You do, including any account we open for you. If you leave you keep the site, the pages, the writing, the profiles, the assistant we built you and the automations behind it, and we hand over the logins rather than switching anything off.
- Is everything included, or are there tools to pay for on top?
- Every tool this runs on is included: the hosting, the booking, the review system, the text messages, the assistant and what it costs to run. The only thing on top is what you choose to spend on ads, and that budget is yours to set and goes straight to Google or Meta rather than through us.
- What if my site is on Wix, Squarespace or GoDaddy?
- We will tell you honestly on the first call whether it is worth keeping. Some of those sites are fine and we work on them as they are. Others cannot be made fast or properly readable no matter what is done to them, and rebuilding is cheaper than fighting it for a year. Either way you hear which one it is before you pay anything.
- Can I pause if my business is seasonal?
- Yes. Pause for up to three months and everything stays where it is: the site stays live, the listings stay correct, and nothing has to be rebuilt when you come back. A quiet season should not cost you the year you already paid for.
- What about a second location?
- Each extra location is $400 a month on any package. It gets its own listing, its own map coverage and its own line on the monthly page, because a second shop that shares the first one's profile is invisible to everybody searching near it.
- How do I know it is working?
- On the first of every month you get one page: how many new customers came in, where they came from, and what we changed. Including the months it did not move, which is the only version of that page worth reading.
- How is this different from a marketing agency?
- A marketing agency can ask the search engines more loudly. We build the thing they read, so when the reason you are losing customers is your website, your booking or the data behind it, that gets changed rather than worked around.
- How long before anything happens?
- Some of it moves in weeks: a wrong or missing Google listing, a site that loads slowly, a booking form nobody can finish. Being recommended rather than merely listed takes months, and anyone promising otherwise is selling the first month at the price of the twelfth.
- Do I have to talk to somebody before I can start?
- No. Press Start on a package, sign in with your email, pay, and the work begins that week. There is no approval step and no sales call to sit through. If you would rather talk it through first, book a call and nothing is charged until you decide.
- What do you need from me?
- About an hour in the first week, and access to what you already have. After that a manager runs it and comes to you when a decision is genuinely yours to make.
Three businesses we send elsewhere.
We say so on the call rather than after the first invoice.
- One that already has somebody good doing this in-house.
- One whose customers all arrive by word of mouth and always will.
- One turning over under about a quarter of a million a year, where the money is better spent on the business first.